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Ex-hacker Tal Kollender raises $65M in Remedio’s first funding, valuing cyber startup at $300M

AI startup Terra Security raises $30M Series A for continuous penetration testing

Fiverr cuts 250 jobs as CEO declares shift to AI-first strategy

Canadian fund TGV sues Israeli startup GEOX for $1.5M over alleged investor deception

Mind the Tech London 2025: Israeli innovation takes the global stage

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Customer Engagement

10 stories about Customer Engagement

Quack raises $7 million Seed round to bring proactive AI to customer support

11.09.25|CTech

With a system of AI agents, the startup aims to shift customer experience from reactive burden to growth driver.

Pandemic high to deep decline: How LivePerson’s valuation dropped from $4.7B to $60M

11.11.24|Almog Azar

Once seen as a transformative solution for customer service, LivePerson now contends with fierce competition and a shifting market landscape.

Itai Jaeger | LivePerson, Global Head of Security

04.02.20|CTech

Customer engagement company LivePerson has appointed Itai Jaeger to the role of global head of security

ועידת התחזיות 31.12.19 ברק עילם מנכ"ל נייס

Companies Have to Learn to Say No to Adventures Beyond Their Scope, Says Nice CEO

31.12.19|Orna Yefet

Barak Eilam spoke at Calcalist’s Forecasts 2020 conference held Tuesday in Tel Aviv

בניין ו משרדי ורינט verint רחוב משכית 33 הרצליה

Apax is Verint’s White Knight

05.12.19|Sophie Shulman

As part of Verint’s separation into two companies, Apax will make an initial minority investment of $200 million, followed by another $200 million infused into the customer engagement entity when the split is complete. Lack of growth and low profitability led Verint’s shareholders to push for a separation

Verint to Split Into Two Companies: Cyber and Customer Engagement

05.12.19|Micky Grunfeld

Verint has a market capitalization of $3.2 billion on Nasdaq; the company rose 6.88% in after-hours trading following the announcement

Customer Engagement Companies LivePerson, TTEC Partner on Customer Service Bots

06.11.19|Adi Pick

LivePerson develops a cloud-based system allowing companies to directly interact with customers on various channels including websites, social media, and mobile platforms

Customer Engagement Company LivePerson to Expand Israeli Operations

04.02.19|CTech

In a January interview with Calcalist, LivePerson's chief technology officer Alex Spinelli said the company is looking to add 50 additional employees to its 350 current Israeli employees

Customer Engagement Company Totango Raises $9 Million to Support Expansion

28.02.18|Lilach Baumer

The Israel and U.S.-based company helps businesses lower their churn rate by monitoring customer data

Digital Sales Software Startup Valooto Raises $3 Million

26.12.17|Amarelle Wenkert

Tel Aviv-based Valooto develops a cloud-based platform for digital sales and customer engagement